1. How to Secure your Game
2. How to Restore your Game
Common scenarios:
- Game crashed and went to level 1
- Phone crashed and went to level 1
- Battery went flat and went to level 1
- Phone got formatted, lost or stolen
- You want to change device and still keep your old game
If you've lost your account without securing it, please contact us to help you recover.
If you find any other problems, contact us at:
- isabelle@happylabsfree.com
- support@happylabsfree.com
Thanks for playing Hotel Story and Happy Mall Story!